Welcome to the CUC Store

We are proud to offer products and books that support Unitarian Universalists and seekers of all backgrounds looking for ways that help to live a meaningful, just and celebratory life. 

CUC Store Policies

How to Order 

We accept online orders from Canada only.  If you would like to place an order to be shipped outside of Canada, please call us at locally at 416-489-4121, or toll-free at 888-568-5723  or send an email to info@cuc.ca

By phone
Call us toll-free at 888-568-5723. We are available Monday through Friday from 9 a.m. to 5 p.m. Eastern Time.

 Payment Terms
We accept Visa, PayPal and e-Transfer. If you are mailing in an order, you can also pay by check. CUC member congregations, church bookstores, and church book tables may charge orders to their account; payment is due 30 days from the date of the order. If you have questions about your account, contact us at info@cuc.ca or call us locally at 416-489-4121, or toll-free at 888-568-5723.   

Shipping and Handling
We will process your order within 7-10 business days.
Expedited shipping options are available. To place time-sensitive orders, please call us at 800-215-9076 or email us at info@cuc.ca.

Problems with Your Order?    

To Check the Status of an Order
If you need tracking information, please contact us and we will be happy to provide it for you.

Backorders
Orders with items on backorder will be shipped as soon as the products are available. You will not be charged for a backordered item until the product is shipped.

To Change Your Order
Contact us by phone or email. If the order has not arrived in our warehouse for processing, it should be relatively simple to make changes to it. We send the orders to our warehouse the morning of the next business day after they are placed, so your chances are better if you contact us within the same day.

If Your Order Is Late
Please call toll-free at 888-568-5723 or email info@cuc.ca if your order is late.

If You Do Not Receive Your Order or Your Order Is Incomplete, Damaged or Defective
Please call 888-568-5723 or email info@cuc.ca immediately. All shortage claims must be made within 90 days of shipment.

Returns

  • Purchased items in good condition may be returned within 30 days, along with a copy of your original invoice, to the following address:
    CANADIAN UNITARIAN COUNCIL
    @ Centre for Social Innovation
    #302-192 Spadina Avenue
    Toronto ON M5T 2C2
  • Any returns received damaged will be sent back to the customer the shipping cost deducted from your credit memo or refund. There is no restocking fee for returns. We do not refund your original shipping charge or reimburse your cost to send returns unless the return was a result of our error. Please call 888-568-5723 or email info@cuc.ca if you have questions.
  • If the returned items are in good condition we will credit your account, your credit card, or send you a refund check if you prepaid with a check.

Need help?

Contact us at info@cuc.ca for questions related to refunds and returns.